Gift Cards
The Gift Cards window allows you to manage all sold cards, track their status, and perform balance deduction operations. This is a key tool for working with your business’s gift cards.
What can you find in the Gift Cards window?
Searching for a Card
- By Recipient’s Email: You can find a card by entering the recipient’s email. This is useful if a customer comes to your store and wants to use the card for payment.
Card Information
- Card Status:
- Active (not yet used).
- Used (balance deducted).
- Pending (card purchased but not yet sent to the recipient).
- Balance: The current balance on the card.
- Transaction History:
- All transactions related to the card.
- Time of each transaction.
- The employee who performed the operation.
How to Deduct Funds from a Card?
- Find the Card: Enter the recipient’s email.
- Request a Code: Click the “Deduct Funds” button. A 6-digit code will be sent to the buyer’s email.
- Enter the Code: The buyer must provide you with this code. Enter it into the system.
- Confirm Deduction:
- If the code is entered correctly, the funds will be deducted.
- If the code is entered incorrectly 3 times or its validity period expires, the transaction is canceled.
What Happens After a Successful Deduction?
- Email to Buyer: A notification is sent to the buyer’s email with:
- The deducted amount.
- The remaining balance on the card.
- Balance Update: The card balance is automatically updated in the system.
- Transaction Record: The transaction is added to the card’s history with the time and the employee who performed the operation.
Important Points
- Security: The 6-digit code ensures the security of the deduction operation.
- Limitations:
- The code is valid only for a certain period.
- After 3 incorrect attempts, the code becomes invalid.
- Notifications: The buyer receives notifications about the deduction and the remaining balance on the card.
Who Has Access to This Window?
- All company employees have access to this window.